Privacy policy

Protecting your personal information

Welcome to the Hôtel Villa Dune in Saint-Tropez website. We understand the importance of protecting your personal information and we are committed to respecting your right to privacy and data security. This policy explains the types of personal information we collect, how we use it and the situations in which we may disclose it. By using our site, you consent to the processing of your data in accordance with this privacy policy.

1. Collection of personal information
When you make a reservation at Hotel Villa Dune, we collect certain personal information necessary to manage your stay, such as your name, e-mail address, postal address, telephone number, date of birth, as well as details relating to your reservation or any event you may be organising at our establishment.

In addition, to process your payments, we collect certain financial information, in particular credit card numbers. It is important to stress that it is not recommended to transmit this data by email, SMS or via social networks for security reasons.

2. Use of information
The information collected is mainly used for :

Identify yourself and contact you if necessary.

To personalise our service according to your needs and preferences.

Manage your bookings and events at our hotel.

To carry out market research in order to improve our services, optimise our website and personalise our promotional offers.

When you make a reservation, you also agree to your e-mail address being added to our mailing list to receive our offers and commercial information. You can access, update or delete your personal information at any time. If you no longer wish to receive our communications, you can click on the "Unsubscribe" link in our emails, or contact us directly at contacthoteldune@gmail.com.

3. Cookies and social media widgets
In order to improve your browsing experience on our site, we use cookies and conversion tags. These technologies collect standard information such as your IP address, browser type, browser language and the sites you visited before coming to our site. This data helps us to analyse the number of visitors to the site and to improve its effectiveness.

We use Axeptio, a cookie consent management solution, to enable you to manage your cookie preferences. On your first visit, a consent banner will appear asking you whether you accept the use of non-essential cookies. You can change your preferences at any time by clicking on the Axeptio icon visible on our site.

Cookies that are necessary for the site to function properly cannot be deactivated, but you can choose to deactivate non-essential cookies if you wish.

4. Data security
We implement security measures to protect your personal information from unauthorised access or disclosure. However, although we take steps to secure your data, no method of data transmission or electronic storage is completely secure. We therefore advise you to remain vigilant in protecting your personal information.

5. Changes to the privacy policy
We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with an update date. We encourage you to consult this page regularly to keep abreast of any changes.

6. Contact
If you have any questions about our privacy policy or the processing of your personal data, you can contact us at the following address: contacthoteldune@gmail.com.